Privacy Policy

Effective August 11, 2026

Water Damage Berkeley Restoration Pros (“we,” “us,” or “our”) operates https://waterdamageberkeley.com. This policy explains what information we collect, why we collect it, and what control you have over it.

Information we collect

Information you give us. When you submit a quote or inspection request, call us, or email us, we collect your name, phone number, email address, property address, a description of your situation, and any other detail you choose to share. If we perform work for you we also hold service records, photographs and moisture documentation of the loss, and insurance claim information.

Information collected automatically. Like most websites, our hosting and analytics tooling may record your IP address, browser and device type, the pages you visit, and the site or search that referred you.

Third-party embeds. This site embeds a Google Maps frame on the home page, contact page and location pages. Loading that map may allow Google to collect data under its own privacy policy. The map is lazy-loaded, so it does not load until you scroll to it.

How we use it

To respond to your request, dispatch a crew, and perform restoration work.
To prepare estimates and communicate with your insurance carrier on your behalf.
To send service updates and documentation related to your job.
To meet legal, insurance, contractor licensing and record-keeping obligations.
To understand how the site is used so we can improve it.

How we share it

We do not sell your personal information. We share it only:

With your insurance carrier and adjuster, when you have asked us to handle your claim.
With subcontractors or specialists working on your job, limited to what they need to do that work.
With service providers who operate our website, phone system, scheduling and estimating tools, under confidentiality obligations.
Where required by law, subpoena, or to protect our legal rights.

Calls, texts and consent

When you submit a form with the consent checkbox ticked, you agree that we may contact you by phone, text message and email about your request. Standard message and data rates may apply. You can withdraw consent at any time by replying STOP to a text, telling us on a call, or emailing info@waterdamageberkeley.com. Withdrawing consent does not affect our ability to contact you about work already in progress.

Your California privacy rights

Under the California Consumer Privacy Act, as amended by the CPRA, California residents have the right to:

Know what personal information we have collected about you and how we used it.
Request deletion of personal information we hold about you.
Request correction of inaccurate personal information.
Opt out of the sale or sharing of personal information — we do not sell or share it.
Not be discriminated against for exercising any of these rights.

To make a request, email info@waterdamageberkeley.com or call (201) 277-9344. We may need to verify your identity before acting, and we may need to retain certain records to meet insurance, licensing or legal obligations.

Data retention and security

We keep job records, estimates and claim documentation for as long as required by California contractor and insurance record-keeping rules, and thereafter only as long as we have a legitimate business reason. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

Cookies

This site uses minimal cookies necessary for it to function. We do not run third-party advertising trackers. You can block or delete cookies in your browser settings; the site will continue to work.

Children

This site is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy. When we do, we will change the effective date at the top of this page. Material changes will be noted here.

Contact us

Water Damage Berkeley Restoration Pros
2130 Center St
Berkeley, CA 94704
(201) 277-9344
info@waterdamageberkeley.com